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Summary

  • Experienced and collaborative UX & Graphic Design Lead passionate about early 20th century design, from typography to architecture

  • Currently consulting on mobile apps and websites at MetLife

  • Led UX and graphic design for more than 15 consumer and enterprise releases

  • Popular Mechanics’ app was a best-seller on the App Store, with Apple recognizing it in the Best of Year, Editor’s Choice, and Featured categories

  • Experienced with HTML/CSS/JS and iOS/Android implementation strategies

  • Received Front-End Web Development certification from General Assembly, 2015

Key UX Competencies

Strategic

  • Cross-functional team collaboration

  • Solution finding via design thinking, Lean UX, and Agile methodologies

  • Product ideation and development

  • UX team mentorship

Functional

  • UX, interaction and graphic design

  • Customer journeys and task flows

  • Information architecture

  • Prototyping and wire framing

  • Responsive web and mobile app strategy

  • Usability testing 

 

Work History

UX/UI & Product Consultant WalkerUX  |  06/2017-now, 02/2013 – 05/2014

  • Currently consulting on design pattern libraries, accessibility issues and international websites at AllianceBernstein

  • Recently consulted on highly complex financial software at Deutsche Bank; and on phone/tablet apps and websites at MetLife and American Express

  • Previous clients include NBCUniversal, Hewlett Packard, and KPMG

  • Previous agency work includes Blue State Digital, Havas, Story Worldwide, and Grey Healthcare

  • Projects span responsive websites, iOS apps, and eCommerce sites

 

Vice President, UX Design Lead  |  Chase Pay app, JPMorgan Chase & Co.  |  06/2016 – 06/2017

  • Mentored team to use design thinking, Lean UX techniques and usability testing as primary UX methods

  • Achieved more efficient, effective customer-validated design solutions by partnering with researchers

  • Transformed traditional team structures into small, self-managed Agile teams

  • Represented UX on Agile Transformation management team

 

UX & Graphic Design Lead  |  Guardian Life Insurance  |  06/2014 – 06/2016

  • Led UX and graphic design on 10+ consumer and enterprise product releases

    • Consumer products received strong customer engagement, with double-digit increases in interactions

    • Enterprise products allowed employees to work more effectively, with productivity increasing by 20%

  • Enabled tradition-bound teams to appreciate UX’s vital role in modern product design

  • Created a UX Center of Excellence with a standardized UX process, multipurpose UX tools, and UX Service guidelines for use across the enterprise

iOS/Android Art Director  |  Popular Mechanics  |  07/2010 – 02/2013 

  • Directed the UX and visual design for multiple iOS/Android tablet and phone apps

    • Popular Mechanics’ app was a best-seller on the App Store, with Apple recognizing it in Best of the Year, Editor’s Choice, and Featured categories

  • Coached a team of print designers in the fundamentals of interaction design

 

Creative Director  |  TV Guide & tvguidemagazine.com  |  03/2004 – 12/2009

  • Oversaw UX and visual design for tvguidemagazine.com, a content-rich editorial website

  • Managed teams in two locations to produce a Top-10 circulation magazine, which received many design awards

 

Art Director  |  Entertainment Weekly  |  02/1997 – 03/2004

  • Designed award-winning special issues, feature stories and magazine covers