top of page

JOHN WALKER

UX & PRODUCT DESIGN | WALKERUX@GMAIL.COM | (917)566-1527 | DENVER, CO

Process Samples

Here are some examples of my multi-stage UX process.

My MetLife 2.0 App Redesign Design

Cover for UX Process: My MetLife 2.0 App by John Walker

Overview: I used a six step process: 1. Research, 2. Define, 3. Plan, 4. Map, 5. Ideate, and 6. Execute

1. Research: Do comparative/competitive research, analyze metrics, interview users, document collaboration ideation exercises

2. Define: Document problems and project goals by defining service offerings, audiences, constraints, and project objectives

3. Plan: Create a comprehensive action plan to understand and define the strategies, and to explore and execute solutions

4. Map: Document existing complicated and repetitive information architecture and map out a more streamlined approach

5. Ideate: Begin ideation, testing and verifying possible solutions via user testing with low fidelity designs and prototypes

6. Execute: Produce high fidelity components and build out a corresponding Design System

Download My MetLife 2.0 App Redesign Plan

AMEX Plenti Card Offer Module Redesign

Download AMEX Plenti Card Offer Module Redesign Plan

Guardian Life's Insurance Quote Tool Design

Download Guardian Life Insurance Quote Tool Plan

NOTE: This site is currently being updated, and some older components might not yet be fully accessible. Sorry about that!

bottom of page